2degrees Contact Phone Numbers & Customer Service

2Degrees New Zealand Contact Numbers 2018

Two Degrees Mobile Limited is New Zealand’s telecommunications provider. If you want to get in touch with its customer care executives, here you can find all the important and relevant 2degrees Contact Numbers New Zealand.

If you want to know more about 2degrees and its services, visit their official contact us page.

You will also find the company’s address and telephone numbers of every department for customer service requirements.

2Degrees New Zealand Updated Customer Service Number List 2018

Two degrees is a telecommunications provider and its mobile network is launched on 4 August 2009. It is launched after nine years of planning. It was founded in 2001. Its headquarters are in Auckland, New Zealand. Trilogy International Partners owns the majority of 2degrees. In March 2015, 2 degrees acquired Snap and then it began offering broadband and home phone services.

2degrees offers prepaid and postpaid mobile and fixed-line phone services and broadband services. 2degrees network has coverage in many towns, cities and rural areas as well. The company has 56 retail stores. Auckland has 15 stores of 2degrees.

The former name of 2degrees was NZ communications. On 3 August 2010, 2degrees turned on 3G and announced new data plans. It launched 4G network in 2014. It also supports Wi-Fi calling.

Tex Edwards, Stewart Sherriff, Eric Hertz and Mike Reynolds are the key people of the company.

2degrees also supports RE: MOBILE. It is a mobile phone recycling scheme. This scheme ensures safe and environment-friendly disposal of any unwanted mobile phone.

Ways to Contact 2Degrees Customer Services

If you are having any trouble with the services of 2degrees and want to inquire about the services and products, you can contact the company right away. There are various ways by which you can get in touch with the company.

Here is a list of ways by which you can contact 2degrees customer care services in New Zealand.

1. You can call the customer care number.
2. You can also chat face to face with company’s executive. Find a store near you.
3. You can contact 2degrees through social media like Facebook, Twitter etc.
4. You can write to the company and post it to their address.
5. You can send email to the company email address.
6. Visit 2degrees Contact Us

For more details, visit 2degrees New Zealand’s website.

2Degrees New Zealand Company Address

You can also contact 2 degrees by visiting their office. Their office address and postal address is given below.

Head Office:

131 Khyber Pass Rd,

Grafton, Auckland 1023,

New Zealand

Postal Address

Two Degrees Mobile Limited

P O Box8355

Symonds Street

Auckland, 1150

New Zealand

2degrees Services 2018

2degrees offers professional services that help in building, designing and executing a powerful network. 2 degrees halved the prevailing price of prepaid mobile in New Zealand. The voice calls now cost 44 cents only, and SMS charges are 9 cents. The customers also get 300 to 500 free SMS per $30-$50 top-ups. If you have topped-up within the last 30 days, you will also get a special price of 22 cents for calls and 2 cents per SMS.

2degrees has 2G, 3G and 4G technology. The network works with GSM-900, UMTS-900 and UMTS-2100 mobiles.

2degrees has a mobile application from where you can manage your account easily. You can do many things with the help of the 2degrees app like check your balance; pay your bill, top up number etc. If you want to find out more about the 2degrees, you can visit their mobile app page. You can download the app for free from your Google play or app store.

2degrees has great plans for your business. It has world-class mobile and broadband network services.  While you are running your business, 2degrees will help you with its services so that your business will grow without any interruptions from the mobile networks. If you want to contact the company’s local business sales consultant, you may call on 0800 022 249 or visit their business page. Also, you can choose from two simple mobile plans for your business. These are business choice and business connect. The former one is for an individual mobile plan, and the latter one is for a shared pool of data for the whole team.

Why choose 2degrees for your business?

• The company covers 98.5% area of New Zealand and has invested more than $670 in mobile network and infrastructure.
• You can easily switch to 2degrees. The company ensure that you transition should be smooth and there should be no downtime.
• Customer service is New Zealand based, and they are friendly and highly trained.
• You will get the best connection according to your address.

The standard business calling rate is 69 cents per minute and 9 cents for a text. You can get your voicemail for free. If you are calling on a frequently called number, the rate will be $10 per number. For more prices and data pack plans, you can visit the business page of the website.

If you want to buy a new phone, you can buy it from 2degrees. They have various mobiles of different brands like Apple, Motorola, OPPO, Samsung etc. They also have great deals on mobile phones and mobile plans also.

2degrees New Zealand Updated Contact Numbers 2018

If you want to get in touch with 2degrees, you can call the company’s customer service, write to the company or connect with them through their social media channels.

You can visit company’s contact us page and fill out the query form if you are facing with mobile or broadband. Give your details and your query, and company will get back to you immediately.

If you want to call the company from your 2degrees mobile, you can call from 200. The company always welcomes your feedback and would love to help you with any problem you are facing.

If you want to contact from within New Zealand, call on 0800 022 022. If you are calling from overseas, the number is +64 22 200 2000.

If you want to contact the company’s telesales team, you can call on 080 022 055.

You can write to the company as well if you want to contact them. Their address is- Two Degrees Mobile Limited, P O Box8355, Symonds Street, Auckland, 1150, New Zealand.

If you want to talk to the representative face to face, you can go to their office or any local 2degrees store. You can also find a store near you by visiting their find a store page.

2degrees Extra Features

• Use *100# to check the top-up balance
• Use *101# to display your phone number
• *110# to display remaining number of minutes and mobile data

You can also pay your bill online. Visit their online pay section. Add your 2degrees account details, your payment amount, then your credit card or debit card details and you are done.

2degrees New Zealand operating hours

The customer care operating hours are from 8 am to 10 pm. You can call them at any day between this timing. They are available all seven days of the week.

Useful tips

If you want instant support regarding your problems, make sure to be specific with your queries, so that the 2degrees service team can assist you immediately. Also, keep all of your details handy because the executive will ask you about them for confirmation.

If you are writing to 2degrees, add your details and product details as well. Explain your queries properly, so that the company can understand your problem and assist you accordingly.

Complaint or Feedback

2degrees gives the best services to their customers but still, if you have any complaint; let them know for further improvement. They ensure to give the best services to their customers and always welcome their feedback and complaints. You can contact them for giving feedback by using one of the following ways:

Email:

Email 2degrees Mobile at tellus@2degreesmobile.co.nz for mobile related complaints and email 2degrees Broadband at tellus@2degreesmobile.co.nz for any broadband-related complaint. You must include your name, mobile number and then your complaint including any relevant details.

Mail:

If you don’t want to email, you can write to the company as well. Send your letter to the following address:

The Feedback Team,

2degrees Mobile Limited,

P O Box 8355,

Symonds St,

Auckland

Phone:

You can also call the company. The contact numbers are:

1. 200 (if you are calling from mobile)
2. 0800 022 022 (if you are calling from the landline)

2degrees Contact via Social Media

You can even contact 2degrees customer care executives through social media. Here are the links to their social media accounts.

• Facebook
• Twitter
• Instagram
• LinkedIn
• YouTube

You can now contact 2degrees by the updated numbers mentioned above or by connecting with them through these social media channels.