Ticketek Phone Numbers & Customer Service

Ticketek New Zealand Contact Numbers 2018

Ticketek is an event ticketing company. Here you can find all the important and updated Ticketek Contact numbers New Zealand if you want to get in touch with their representatives.

You can also visit the company’s official contact us page to know more about its services and products.

Also, in this article, you can find the local address and direct telephone number of different departments of the company.

Ticketek Phone Number List 2018

Ticketek is an Australian event ticketing company founded in 1979. The headquarters of the company are in Sydney, Australia. It is owned by TEG Pty Ltd. it operates ticketing operations for entertainment and sporting events in Australia and New Zealand.

Ticketek is the leading ticketing partner to the sports and live entertainment industry. It sells Softix premium ticketing software to other countries. It also owns the simplified ticket management company Eventopia. Ticketek was called Best Available Seating Service (BASS). It is also the major source of profit for ecorp.

Ticketek formed a company named as Ticketek Hong Kong in a joint venture with the Hong Kong Ticketing Alliance. The company has offices in Auckland, Wellington, Hamilton, Christchurch, Brisbane, Adelaide, Canberra, Gold Coast, Melbourne, Sydney and Perth. It sells around 18 million tickets to over 13,000 events annually. It has contracts with certain venues like the Melbourne Cricket Ground, the Sydney Cricket Ground, Sydney Super Dome and the Sydney Entertainment Centre. It also provided tickets for the 2000 Summer Olympics in Sydney. The tickets can be purchased online by phone, through the app or in person. Ticketek has outlets at major shopping centres, some news agencies, pharmacies and other locations.

Ways to Contact Ticketek Customer Services

There are many ways by which you can get in touch with the company if you are having any trouble with its services. Listed below are some of the ways.

1. You can call the company customer care representatives.
2. You can fill a contact form by visiting the official website.
3. You can email the company.
4. Check-in to their social media channels.
5. Visit the company’s contact us

For any more information, visit the Ticketek’s main website.

Ticketek New Zealand Company Address

If you want to visit the company or write to the company, their address is:

109-111 Wakefield St,

Wellington 6011

New Zealand

Recommended Tip:

While writing a letter to the company, try to give all the necessary details about your query. However, don’t mention your personal information that can be compromised. If you are specific with your query, the company can help you with it as soon as possible. Make sure to provide all the details such as event name, venue, date and time and your contact details.

It is easier to get in touch with the executives through phone, but if you prefer writing a letter, keep these tips in mind. Also, write your query in a very precise manner.

Ticketek NZ Services 2018

You can buy tickets for your favorite events here such as concerts, theatre, musicals, festivals, exhibitions, sports and family events.

How to buy tickets on Ticketek online?

Step 1: To buy tickets online, you must first register yourself as a member of Ticketek. It is free of cost with many benefits. You can visit the website or fill the membership form here. If you are already a member, Login to your my Ticketek account to buy a ticket.

Step 2: The next step is to find an event. You can find your event on the homepage, or you can search for an event. There are seven featured genres on the homepage from which you can select the event. If you have opted in for the weekly newsletter, the company will send you latest events through emails. But, make sure to keep your preferences updated. You can also keep an eye on the latest event through social media.

Step 3: After selecting the event, you need to select your preferred venue or location and date & time. Make sure to recheck the details and then select the number of tickets. Lastly, choose your preferred delivery method.

Step 4: Fill the payment form and complete the procedure. Keep in mind that if your order is not completed in 10 minutes, the tickets will be released back for sale.

Step 5: After you have completed the process, a ticket confirmation page will be presented to you. An email will also be sent to your registered email address confirming the details of the transaction.

Payment options

The company offers a variety of payment option. You can make a payment by one of the following methods.

Credit/Debit card: If you would like to pay through your credit card, you have to log in to your My Ticketek account and pay there, by filling your credit card details. You can also call Ticketek support desk if you are facing any problem with the payments. You can even save your debit and credit card details for future use. This is done by the credit card pre-fill feature of the website. If the details are saved with the company, you don’t have to fill out details every time buying the tickets. This will save your time and make your transaction fast. You will only need your CVC security code on your card to complete the payment procedure.

Pay at the agency: You can also visit a nearby agency and pay for your tickets there. Visit their agency page and find out a nearby agency. You can also visit their contact us page and check the locations of South and North Island.

Visa checkout: This is the most secure and easy way to pay for your purchase with Ticketek. You just have to register once with visa checkout and then you can simply checkout with a username and password. It stores all the payment and address details online securely. Create a visa checkout account now and pay without a credit or debit card.

Ticketek New Zealand Updated Contact Numbers 2018

All the customers are valuable for Ticketek. If you have a query related to any event or ticket, you can call the Ticketek customer service representatives right away on the Ticketek phone number.

The phone booking and enquiry number are 0800 TICKETEK (842 538). The Ticketek number is toll-free.

If you are calling from a mobile phone, you can call on (04) 384 3840.

The company also provides a feature of group booking line. It is the booking of 6 or more tickets. The Auckland number for a group booking is 09 307 5058. The Wellington group booking number is 04 384 3842, and Christchurch number is 03 379 0597.

If you want to find an agency in your region, you can visit their agency page and find out the agency list in your region. You can select your seat, collect tickets and pay for the tickets at these agencies.

Apart from calling or sending an email, you can go to FAQ section and search your query there. Also, there are various topics on the website which, you can view to solve your query. A detailed solution of almost all the issues has been provided in this section. You can select from a list of contents and solve your query.

If you want to send an email to the company for any ticket issue, you can send it at groups.aucklandNZ@ticketek.co.nz.  

Ticketek NZ Operating Hours (2018)

If you want to contact the company, you must call them during their operating hours. Their working hours are:

Call centre operating hours

Monday to Friday – 8:30 am to 6 pm

Saturday – 9 am to 5 pm

The service is closed on Sunday and public holidays.

Nationwide group booking line

Monday to Friday – 8:30 and to 5 pm

Complaint or Feedback

The company wishes to provide the best service for its customers. However, if you are not satisfied with the services of the company, you can always raise a complaint. The company will try its best to fix and resolve the issue as soon as possible. You can submit the complaint by various ways. You can email them by visiting the company’s contact us page and filling out the details in the contact form. If you need immediate assistance of the executive, you can call Ticketek contact number.

You can also leave feedback by visiting the company’s contact us page. Fill out the contact form and submit the feedback.

Ticketek Contact via Social Media

You can also contact the company by following them on their social media channels. The links to their social media accounts are given below.

1. Facebook
2. Twitter
3. Instagram

Ticketek offers a great source of entertainment via these social media channels. Make sure to follow them for the latest news of events and offers. Sometimes, they use social media accounts for promotional purposes as well. You can also share your feedback and query through these social media channels.

Now, you can contact the company by visiting their social media channels or by calling them on their updated Ticketek phone number New Zealand.