Bupa New Zealand Contact Number

Bupa New Zealand Contact Numbers 2018

Bupa is an international healthcare group. If you want to contact its customer care executives, here you can find all the important and relevant Bupa Contact Numbers New Zealand.

If you want to know more about Bupa and its services, visit their official contact us page.

You will also find the company’s address and telephone numbers of every department for customer service requirements in this article.

Bupa New Zealand Updated Customer Service Number List 2018

Bupa is a healthcare group that offers services globally. It is a private healthcare not for-profit company limited by guarantee. The company’s main office is in London, United Kingdom and was founded in 1947. The key person of the company is Evelyn Bourke.

Bupa is now serving its products and services including Bupa health insurance, care homes, health at work services, hospitals, dental clinics and health assessments in more than 190 countries.

Bupa owns many healthcare companies overseas. Bupa also owns Spain’s largest healthcare company, Sanitas. In December 2005, it even acquired Ihi Denmark and Amedex (Miami). Bupa became the leading player in this market after it purchased DCA Agedcare Group in Australia and New Zealand in December 2007. It also disclosed the purchase of Health Dialog at the same time.

In 2013, Bupa acquired Poland’s largest private healthcare provider, Lux Med.

The company claims to provide exceptional services to its customers and has a dedicated team for customer service.

Ways to Contact Bupa NZ Customer Services

If you are having trouble with the services of Bupa or want to inquire about the services and products, you can contact the company right away. There are various ways by which you can get in touch with the company.

Here is a list of ways by which you can contact Bupa customer care services in New Zealand.

1. You can call the customer care number.
2. You can chat face to face with company’s executive. Find a Bupa centre near you.
3. You can contact Bupa through social media like Facebook, Twitter etc.
4. You can write to the company and post it to their address.
5. You can send email to the company email address.
6. Visit Bupa Contact Us

For more details, visit Bupa New Zealand’s website.

Bupa New Zealand Company Address

If you wish to write to the company, their postal address is:

109 Carlton Gore Road,

Newmarket Auckland 1023

Bupa NZ Services 2018

Retirement villages

Bupa’s resident villages offer a broad range of services. They promise to look after the need of everyone in their retirement villages. They even offer various activities from movies to exercise to help you to spend your day the way you want.  They can also take care of your meals, housework and laundry for a small additional fee. Visit their website or call their customer service number if you have any query. You can also find a retirement village near you here.

Care homes

Bupa healthcare is one of the leading residential aged care providers in New Zealand. They have 50 care homes all around New Zealand, and they provide a wide range of residential care options and Bupa care services. They focus on giving individual attention to everyone. You can call them on the customer service number or email them to book a tour. They claim to provide the best possible care by experienced carers. Visit their website to find a Bupa care home near you or read about the conditions and offers.

Medical alarms

Bupa has a wide range of medical alarms to make you feel safer at your home. You can have Bupa alarm products only under the following circumstances:

• If you are living alone
• If you are a carer
• If you are living with dementia
• If you are living with a disability
• If you are living with a life-threatening medical condition
• If you want alarm for another person
• If you think someone else could benefit from having an alarm

Their products are:

• Bed occupancy sensor: This alarm will alert you if your loved one has left the bed and not returned in a pre-set amount of time. It goes underneath the mattress. It can even let you know if the patient hasn’t got out of the bed after a certain time.
• Pressure mat sensor: You can place it anywhere like at the front of the bathroom or a room, or beside the bed. You will know if your loved one has moved, once this sensor detects pressure.
• Property exit sensor: This will alert you when your loved one has left the room or the house. You can place this at strategic points and is triggered by the opening of a door. You will get to know of the activity via a personal pager or company’s 24/7 response centre.
• Erica: This alarm connects to your existing telephone system and is compatible with most residential telecommunications providers such as analogue, digital and VoIP.
• Eve GSM: This alarm uses the mobile network to get in touch with the company’s response centre and is used when there is no phone line available.
• Pendant and neck cord: This alarm has an easy-to-press button that activates the alarm from anywhere in the home. This is worn around the neck. There is also a pendant that can be worn on the wrist with the same features.
• Fall detector: There are two types of fall detectors. One is worn on the waist, and another is worn around the neck. Neck worn is waterproof, unlike waist worn detector that is not. It alerts the company if you have fallen as it detects sudden motion with impacts.
• Pressure switch: It is appropriate for those who have limited mobility.
• Motion detector: This looks for activity or inactivity depending on the needs.
• Smoke detector: This alerts the company if there is smoke anywhere in the house.

Rehabilitation

Bupa offers rehabilitation services in Whangarei, West Auckland, South Auckland, Hamilton, Gisborne, Hastings and Palmerston North. They have trained rehabilitation coaches who provide you with support and supervision 24 hours a day, 7 days a week. They provide long, medium or short-term residential support and rehabilitation programs for people over the age of 16. The company has a skilled team of medical specialists, registered nurses, occupational therapists, physiotherapists, clinical psychologists, speech-language therapists and dieticians. Support is provided in the following circumstances:

• If the person is seriously injured or just discharged from the hospital with high physical needs
• If a person has a neurological disorder and requires a period of rehabilitation
• If a person suffers an orthopedic injury and requires rehabilitation
• If a person has behavioral problems
• If a person may present with a number of complex medical and physical problems

The areas of specialty include active rehabilitation and education, serious injury, traumatic brain injury, dual diagnosis and complex needs, chronic pains associated with disabling effects, management of challenging behavior and rehabilitation for personal independence.  Visit their rehabilitation page to find the nearest centre.

Dental

Bupa also provides dental services across the New Zealand that is of high quality and great value. They offer a variety of services, locations, approaches and payment options to suit everyone’s needs and circumstances. They introduced a dental plan for preventive care named Bupa smiles. It is for $30 per month. In this plan, you will get one full check-up and screening per year, two x-rays per year (if required) and two 45-minutes oral hygiene appointments per year. After you sign up for this plan, you can choose from two options. You can either pay $90 upfront and have access right away or pay monthly installments of $30 and have the access after three months’ payment. If you want to visit their clinic, you can find a Bupa dental clinic near you by visiting their website.

Bupa New Zealand Updated Contact Numbers 2018

The customer service number of Bupa NZ is 0800 60 80 99, and Auckland support office number is (09) 985 9700.

If you are calling from overseas, you can call on +64 9 985 9700.

You can also fax them your query. Their Auckland fax number is (09) 985 9736 and Tauranga fax number is (07) 577 9278.

Complaint or Feedback

Bupa customer services endeavor to offer exceptional services. However, if you want to raise a complaint or provide feedback then you can contact them by using one of these options:

• Visit the official website of the company and fill their feedback form.
• You can call the customer service number of Bupa NZ.
• Visit their contact us page and send an email to the company.

Bupa Contact via Social Media

You can also connect with the company by social media. The links to their social media accounts are given below.

1. Facebook
2. Twitter
3. YouTube
4. LinkedIn

You can now contact Bupa by the updated numbers mentioned above or by connecting with them through these social media channels.