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Powershop New Zealand Contact Numbers
Powershop New Zealand is an insurance company in New Zealand. If you want to know more about its services, visit the official contact us page of Powershop New Zealand.
You can find important Powershop New Zealand contact numbers here if you want to contact the customer care. Moreover, you will get all the local address and the direct telephone number of different departments for customer service requirements.
Powershop New Zealand Customer Services Number List 2018
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Powershop Services |
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New Zealand Contact Number |
Customer service number |
0800 1000 60 |
For Overseas calling |
+64 6 377 2165 |
Business queries |
0800 472 952 |
Powershop is an online electricity retailer and was founded in 2007. The headquarters of the company are in Wellington, New Zealand. The founder of the company is Ari Sargent. It is now available in Australia and United Kingdom. The parent company of Powershop is Meridian Energy Limited. In September 2008, Powershop bought Meridian Energy’s Marketplace Innovation Business unit. And after 14 months of private beta, they launched to the public on 22 February 2009.
In 2009, Powershop was found to be the cheapest electricity retailer by the Ministry of Economic Development. In 2009 only, the company gained the highest rating in the history of the survey, and it did not receive a single poor rating from any of its customers. In 2010, it received 92% satisfaction rating. It was also the best company in the survey of electricity companies in 2011 by gaining 96% customer satisfaction rating.
The company serves in various parts of New Zealand including Auckland, Hamilton, Christchurch, Queenstown, Dunedin and many more. The key person of the company is Mark Soper.
Ways to Contact Powershop Customer Services
If you want to contact Powershop or want to know about its services, you can contact the company right away. There are many ways by which you can get in touch with the Powershop
customer services.
Here are some of the ways by which you can contact Powershop Company in New Zealand:
- You can call on the company’s updated customer service number.
- You can email the company.
- You can Skype them.
- You can write a letter and post it to their address.
- You can contact them via social media channels.
- Visit their contact us page and fill out the online form or send a message.
For more information about the company and its services, visit the company’s official website.
Powershop New Zealand Office Address
If you want to contact Powershop, you can also write to them and send to their postal address.
The postal address is:
Powershop
PO Box 7651
Newtown
Wellington
Their headquarters address is:
Level 3, 147 Tory Street, Te Aro, Wellington 6011, New Zealand
Powershop New Zealand Services 2018
Switch to Powershop
It is very easy to switch to Powershop. If you are shifting your house, you can let the company know online
If you are an existing Powershop customer and you are moving your house, you need to log in to your Powershop account and then select ‘settings’. Then, select ‘Address details’ and follow details from there. If you have a smart meter, you are done. If you don’t have a smart meter, you can enter a final meter reading for the current property or company can do this for you.
If you are a new customer and want to switch to Powershop, you need to fill the application form online. Give the payment details to the company and tell the move-in date. By following these simple steps, you can switch your power company to Powershop. You can also call the company if you are moving and the company will manage everything. Even if you are building your own home, you can call the company and they will set up a new power connection. If you switch your main home to Powershop, you will $150 free power. You can select from two options: Powershop classic and Powershop Lite.
Powershop classic: This offers the best overall value as you can buy regular specials here. You can save from this pack. You have access to the online shop, and you can buy power and save a lot. You can use online tools to track the usage. It offers seasonal pricing which reduces over spring and summer and increases slightly in autumn and winter.
Powershop Lite: It is a good option, but you will miss out some extra savings because you cannot buy regular specials and you will not have access to shop online. You have to pay a simple monthly bill. But, you can use online tools to track your usage. It has flat energy pricing that doesn’t change with the seasons. If you have any questions related to Powershop, visit their FAQ’s section.
Powerpacks: With Powershop, you can buy electricity in packs of various sizes. There are three different types of packs.
Special packs: these packs are of low prices, and you can save a lot of money every now and then.
Future packs: these packs allow you to buy discounted electricity for coming months and great for stocking up your power for winter. You can save a lot from these packs and can spread the costs over the year ahead.
Top packs: you can buy these packs anytime and use straight away
Benefits of Buying Power Online:
Shopping for power online gives more flexibility then paying for power every month when the bill arrives. You can buy the specials whenever they are available and save money. You can pay when it suits you. You can also get discounted power and use them for the months ahead. It will help to smoothen out the cost more evenly over the year.
The company has its power organizer that helps you see how much you are buying and how many days you can use it. It is great for planning and budgeting. It also adjusts automatically as your usage changes seasonally.
Now you can also have Powershop in your pocket by just simply downloading their app. You can check your usage and also keep an eye on the special deals and offers if you have access to the shop. The app will let you know when your next payment is to be made or when the meter reader is due for a visit.
Powershop New Zealand Updated Contact Numbers 2018
If you are an existing customer of Powershop, you can call the company on 0800 462 668. Their fax number is 04 472 9979.
You can contact them through Skype also. Their Skype id is powershopnz.
If you are not a customer of Powershop, you may call on 0800 1000 60.
If you are calling from overseas, the number is +64 6 377 2165.
If you want services for your business or have any business query, you can call on 0800 472 952. Or you can email the company on business@powershop.co.nz.
If you want to know more about Powershop, visit their contact us page.
Powershop Operating Hours (2018)
If you want to contact the company, you have to contact them during their operating hours.
- Their working hours are 8 am to 8 pm from Monday to Friday.
- For business queries, the operating hours are 9 am to 5 pm from Monday to Friday.
Complaint or Feedback
The company provides the best services to the customers but if you have any complaint or issue, you can report it to the company right away, and the company would love to help you.
You can contact the company by different ways for filing a complaint.
- You can call the updated customer service number which is 0800 IN CONTROL (0800 462 668). You can between 8 am to 8 pm from Monday to Friday.
- You can Skype the company at powershopnz.
- You can email your complaint on complaints@powershop.co.nz
- You can write to the company at the following address:
Powershop PO Box 392,
Masterton.
The company will give you a confirmation after receiving your complaint within two working days and will try to resolve the issue within 20 working days.
However, if you are still not satisfied, you can contact Utilities Disputes Limited. Write to them at:
Utilities Disputes Limited
Freepost 192682
PO Box 5875
Lambton Quay
Wellington 6140
You can also call them on 0800 22 33 40, and their fax number is 0800 22 33 47. Both these numbers are free. Another contact number is 64 4 914 4630 and fax number is +64 4 472 5854. Also, you can visit the complaints section of the company by visiting their website.
You can also give feedback to the company by any of the way mentioned above.
Powershop Contact via Social Media
You can even contact Powershop customer care representatives through different social media channels. The links to their social media accounts given below:
If you want to get an instant reply to your query or want to get their services urgently, then you can call the updated customer service number of Powershop.