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AMP New Zealand Contact Numbers 2018
AMP is a financial services company in New Zealand. Here you can find all the important and updated AMP Contact numbers New Zealand if you want to get in touch with their representatives.
You can also visit the official contact us page of AMP to get more information and details regarding its services.
In fact, in this article, you will get the local address and direct telephone number of different departments for related customer service requirements.
AMP New Zealand Updated Customer Service Phone Number List
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AMP Services |
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Phone Numbers |
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AMP Life Insurance |
0800 808 267 |
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Investment Enquiries |
0800 267 111 |
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KiwiSaver Scheme |
0800 267 5494 |
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For new customer |
0800 267 263 |
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AMP provides superannuation and investment products, insurance, financial advice and banking products like home loans and savings account in New Zealand and Australia. The company was founded in 1849, and its headquarters are in Sydney, Australia. The key people of the company are David Murray and Mike Wilkins.
It was formed as the Australian Mutual Provident society which is a non-profit life insurance company and mutual society. It was demutualised in 1998 into an Australian public company after which it was listed on the Australian and New Zealand stock exchanges. AMP, with most shareholders living in Australia and New Zealand, also has one of Australia’s largest shareholder registers because policy holders received shares in the new company after the demutualization of the society.
The company has three subsidiaries namely AMP Capital, AMP Financial Services and AXA Asia Pacific. AMP Capital is one of the largest asset managers in Asia Pacific region with more than $128 billion in AUM. It is the largest retail and corporate superannuation provider in Australia and also the largest life risk business in Australia.
You will get all the details of the services and products on the official website of the company. Or, you can call AMP customer service and get details from their representatives. If you want to know about insurance, contact the company on AMP insurance New Zealand contact number.
Ways to Contact AMP Customer Service New Zealand
There are various ways by which you can get in touch with the company if you are having any trouble with its services. Listed below are some of the ways.
- Contact them via phone.
- Write to them and post it to their postal address.
- By visiting their social media channels.
- You can email the company.
- Visit the contact us page of AMP.
If you want to know more about the AMP’s services and products, visit the official website.
AMP Customer Service New Zealand Address
If you want to write to the company, their postal address is:
AMP Services (NZ) Limited
PO Box 55
Auckland 1140
New Zealand
If you want to have a face-to-face chat with the company’s representatives, you can visit the company’s head office at:
Level 21, AMP Centre,
29 Custom Street,
Auckland central,
Auckland
AMP New Zealand Services 2018
Personal Services
Advice and banking: AMP provides financial planning and advice for business as well as for a person. You can get advice about investments, insurance, KiwiSaver or more from AMP services. AMP has a network of qualified financial advisors who will guide you through
Insurance and superannuation: AMP provides personal insurance products and self- managed super fund administration. Personal insurance covers life insurance, income protection, trauma cover, disability cover and health insurance. You can talk to an AMP life insurance advisor, and they can help you find the perfect insurance that suits you.
Customer solutions: The Company focuses on meeting customer needs and handle marketing efforts. It also takes sales offers to market.
AMP capital: It is one of the largest investment managers, and it invests in equities, infrastructure, fixed interest, property, multi-manager funds and diversified funds. It has a team of investment professionals across the world.
Business Services
Whether you are an employee or an employer, AMP provides a list of benefits for you both. You will get a wide range of retirement savings scheme and fund options. AMP offers a full suite of insurance offerings and gives personalized support from expert and professional advisors. Apart from these, you can easily manage accounts and streamline administration tasks by using the AMP online portal. You can get all the details about the insurances by calling on AMP life insurance phone number.
The award-winning AMP KiwiSaver Scheme offers a wide range of fund options to choose from, and employees can have access to New Zealand’s largest advisor network. You can also get advice from AMP Advisors if you want any help with your business.
AMP Customer Support New Zealand Updated Contact Numbers 2018
For new customers:
- If you are new to AMP and you would like to insure yourself, your family or home, you can give a call to 0800 267 263.
- You can also email the company.
- If you want to have a face-to-face chat with the company’s representative, you can find an advisor in your area and meet with them.
- You can call the company on weekdays, i.e. Monday to Friday between 8 am and 6 pm.
For existing customers:
KiwiSaver
If you have any AMP KiwiSaver Scheme enquiries, you can give a call on 0800 267 5494. You can also email the company on kiwisaver@amp.co.nz. If you are calling from outside the NZ, you can use the number 0064 4 439 5858.
Retirement savings and investments
If you have any query related to NZRT, you can call on 0800 800 267. If you want to send an email, their email id is workplaceadmin@amp.co.nz.
For any investment enquiry, you can call on 0800 267 111 or email on investments@amp.co.nz.
From abroad, you can call on 0064 4 439 5858.
Insurance Â
You can contact the company any time if you have any query related to AMP insurance NZ by contacting them on the following numbers.
For life, trauma, income protection and disability enquiries, you have to call AMP insurance phone number 0800 808 267 and 0064 4 439 5858 if you are calling from overseas. To make a claim for the same, you can call on 0800 267 425 or email on claimsmailbox@amp.co.nz.
If you have a query related to maxi and flexi home, car, contents and boat insurance, you can call on 0508 806 244 and 0064 9 916 4417 from overseas. Also, you can send an email to amppersonallines@vero.co.nz.
For everyday home, car, contents insurance, you may call on 0800 505 234 and use 0064 9 363 5710 from outside New Zealand. If you want to send an email to the company, you can send it on contactus@gi.amp.co.nz. To make a claim for AMP life insurance, you can call on 0508 806 244 or email on ampgpersonallines@vero.co.nz.
If you want to talk to a representative about essentials, comprehensive and frequent flyer travel insurance, you can give a call to 0800 161 810. If you are calling from abroad, you can call on 0064 9 486 6868. Their email id is claims@allianz-assistance.co.nz. To make a travel insurance claim, you can email on claims@allianz-assistance.co.nz or call on 0800 161 810.
Other Services
For home loan enquiries and AMP shares, you can call on 0800 267 263 and 0800 448 062 respectively.
Operating Hours (2018)
If you want to solve your queries, you must contact the company during their working hours.
Their operating hours are:
For KiwiSaver Scheme enquiries, retirement savings and investments and insurance (life, trauma, income protection and disability)Â
Monday to Friday between 8 am to 6 pm
For maxi and flexi home, car, contents, boat insurance
Monday to Friday between 8:30 am to 5 pm
For everyday home, car, contents insurance
Monday to Friday (8 am to 5:30 pm)
Saturday between 9 am to 4 pm
For essentials, comprehensive and frequent flyer travel insurance
Available 24 hours 7 days a week
To make a claim for life, trauma, income protection and disability insuranceÂ
Monday to Friday between 8 am to 6 pm
Home, car, contents, boat renovation, business claims, travel insurance enquiries and claims
Available 24 hours 7 days a week
Complaint or Feedback
The company wishes to provide the best service to its customers. But if you still feel unsatisfied, you can always make a complaint. For making a complaint, you can call on 0800 808 267 for complaints or feedback relating to AMP products and services. And, call on 0800 106 652 for complaints and feedback on the formerly named AXA products and services. Also, you can call on the AMP insurance phone number for any insurance related complaint.
You can email the company on service@amp.co.nz. Don’t forget to add all the details of your feedback or your complaint.
You can also write to the company regarding your complaint. The postal address is given below.
For life or income protection insurance, personal investments, KiwiSaver or retirement savings
AMP Services (NZ) Limited
P O Box 55
Auckland 1140
New Zealand
For house, car and contents insurance
AMP General Insurance (claims)
P O Box 1093
Wellington 6140
New Zealand
For AMP Shareholder enquiries
AMP Share Registry
Private Bag 92119
Auckland 1142
New Zealand
If your complaint is not resolved, you can directly contact the customer response team at cutomerresponse@amp.co.nz.
AMP Contact via Social Media
You can also get in touch with the AMP team by different social media channels. The links to their social media accounts are given below.
You can contact them either by these social media channels or by calling them on their updated AMP insurance New Zealand contact number.
