DHL Contact Phone & Customer Service

DHL New Zealand Contact Numbers

DHL is a logistics company which provides courier, parcel and express service. If you would like to more about the company and its services, you can visit the official contact us page of DHL New Zealand.

You can find DHL New Zealand contact numbers here if you want to contact the customer care representatives of the company. You will also get the local address and the direct telephone number of different departments of the company.

DHL New Zealand Customer Services Number List

DHL is a division of Deutsche Post DHL. It provides international courier, parcel and express mail services. The company was founded in 1969, and the headquarters are in Bonn, Germany. The founders of the company are Adrian Dalsey, Larry Hillblom and Robert Lynn. The chairman of the company is Ken Allen. The company only delivered documents between Sa Francisco and Honolulu, but it expanded its services by late 1970s. It started delivering throughout the world.

In the 1970s, the company was the third largest courier and the only one providing overnight services. The company also started delivering in Iraq, Afghanistan, Myanmar, Cuba and North Korea. No other company has taken the initiative to deliver in these countries. It is also the sole provider for transferring USPS mails from Iraq and Afghanistan. Most of the DHL business is incorporated as DHL international GmBH.

DHL has also taken measures to control environmental effect by using the alternative fuel vehicles. They use compressed natural gas, and DHL hopes to convert 50% of their vehicles to CNG in future. In December 2014, the company purchased StreetScooter Company as to reach zero emissions in its delivery operations. DHL is also a recipient of many awards for achievement in sales and customer services. Some of the official logistics partners of DHL are Manchester United, Formula 1, Formula E and MotoGP.

Ways to Contact DHL Customer Services

If you want to get in touch with DHL, you can contact them by any one of the following ways:

1. Contact them by calling on their updated customer care number.
2. You can email the company.
3. Write a letter to their postal address.
4. Connect with them via different social media channels.
5. Visit their contact us page.

For any more information, contact the company’s main website.

DHL New Zealand Office Address

If you want to meet the representatives face to face, you can head to their office. Their head office address is:

DHL Express

Cnr Laurence Stevens & Hape Drive

Auckland Airport, Auckland 2022

New Zealand

DHL New Zealand Services 2018

The DHL offers many services including Express service, mail, logistics, DHL Freight, DHL Global Forwarding, DHL e-commerce and DHL supply chain.

Products & Services-

Parcel and document shipping: DHL is a specialist in international shipping and courier delivery services. You can easily track your shipping with DHL. DHL also provides customer support and expert shipping advice. DHL also understands the need for small and medium businesses and help you with your business. Also, there is a wide range of delivery options. You can get services to another country and your country. If you want the services within your country, DHL has that too. If you need any help, you can call on their updated customer care number.

DHL Global Forwarding: It provides air and ocean freight forwarding services. You can select from various options like air freight, ocean freight, road freight and rail freight. You can also demand the same day service. They provide the best and fast delivery and wish to improve more in future for the customers.

Logistics solutions and special expertise: DHL logistics team has a wide range of solutions according to your business needs. They aim to improve your supply chain helping your business to grow.

Divisions-

DHL express: DHL deals in delivery services and international shipping and the company is a specialist in delivering the shipping services. DHL offers expert shipping advice and customs support. You can easily manage your shipment here and book a shipment online too. They also help you with your business whether it is small or medium. As DHL is an expert in international shipping, it understands the needs of businesses. You can have the parcel delivered within your country or any country. DHL offers services in more than 220 countries. If you are having any trouble in your shipment or tracking a package, you can call their customer service number right away.

DHL Global Forwarding: DHL has best forwarding experts. They have various freight options including air freight, ocean freight, customs, road freight etc. Air freight is quite reliable and hassle-free. It offers a wide range of delivery speed and service option according to the need of the business. Ocean freight can work according to your right, and it delivers at right place and the right time. It is quite efficient as well. DHL has extensive equipment and consolidation options. DHL custom service has a wide range of brokerage services, and it ensures a smooth and on-time border crossing of shipments. It reduces complexity, and there will be no delays and penalties in your purchase. You can also demand your shipment on the same day. DHL is best for international and domestic shipments and offers immediate collection and door-to-door delivery. DHL has a wide range of logistics solutions that improve the efficiency and cost-effectiveness of the supply chain. They offer transport, warehousing and integrated solutions. Road and rail freight can also be a good option as they both are reliable and secure. Rail freight is cost-efficient as well. DHL offers many additional services. You can visit their website for more information about its services.

DHL Supply Chain: DHL provides contract logistics solutions along the entire supply chain for its customers from a variety of sectors. The combination of value-added management services and traditional fulfillment and distribution makes it efficient. DHL supply chain has expertise in Consumer, Chemicals, Automotive, Energy, Life Sciences & Healthcare, Engineering & Manufacturing, Retail and Technology sectors. DHL supply chain has its services in 55+ countries and territories. It has 1400 warehouses and offices, and it employs more than 146,000 employees.

DHL e-commerce: DHL e-commerce provides parcel pick-up, delivery and returns solutions for business customers. The shipment can be both international and domestic. Currently, they offer this service in America, Asia Pacific, Middle East and Africa.

Why DHL as a logistic partner?

• While you are working with DHL, you will be placing your trust in world’s largest logistics company. DHL will provide globally standardized, cost-efficient and high-quality solutions.
• DHL has full knowledge of its sector. Their experts can help you develop strategies so that you can meet both your present and future supply chain needs.
• DHL is socially responsible company and has initiated a GoGreen operation to protect the planet.
• DHL has the latest technology which improves operations and reduces overall cost. The company also gives the best service to the customers.

DHL New Zealand Updated Contact Numbers 2018

If you have any query related to general shipping like pickup or delivery request or you want to check shipment, you can call on their customer service number. The updated customer service number is 0800 80 020. If you are calling from overseas, the number is +649 976 2976.

If you want to contact DHL Global Forwarding, their Auckland customer service number is +64 9 977 4777, and Christchurch customer service number is +64 3 940 4044.

If you want to contact the supply chain experts of the company, you may call on +64 9 574 1450.

If you want to contact the same day experts of the company, you can call on 0 800 451443.

DHL Operating Hours (2018)

You can make a call to the company in their operating hours to get in touch with their representatives to solve any query related to their service.

If you are calling the DHL express, their working hours are:

Monday to Friday (7 am to 12 am)

Saturday (8 am to 7 pm)

Sunday (10 am to 3 pm)

Complaint or Feedback

The company offers the best services to its customers, but if you are not satisfied with the services, you can always register a complaint with the company. The company always welcomes your suggestions and comments. If you want to file a complaint, you can either email the company’s country manager or customer service director. Visit their complaint section and select whom you want to email. Click on the name and then fill the contact form and you are done.

You can also leave feedback for the company. Just visit their website and click on the feedback button on right side of the website. It is present on every page.

DHL Contact  via Social Media

You can also get in touch with the company through various social media channels. The links to their channels are listed below.

1. Facebook
2. YouTube
3. LinkedIn

You can post your query on the DHL social media channels, but it is not the best way to get a quick response. If you want to get a response quickly, call on their updated customer service number.